Market research: Finding what people actually want

How to find product ideas that people are already looking for.

The landscape of digital products is littered with "passion projects" that never made a single sale. Most entrepreneurs fail because they build what they want to build, rather than what the market actually needs. To build a true empire, you must reverse your thinking. This chapter on market research will show you how to find profitable problems—existing gaps in the market where people are already searching for, and failing to find, a solution.

The fundamental shift: Painkillers vs. Vitamins

When evaluating a digital product idea, you must categorize it as either a "vitamin" or a "painkiller."

  • Vitamins: These are "nice to have" products. They improve someone's life in a general way—like an ebook on "how to be more positive" or a guide to "mindful walking." While valuable, people can easily delay buying a vitamin.
  • Painkillers: These solve a specific, urgent, and often expensive problem. If a business owner is struggling with a tax audit, or a developer can't figure out a complex API integration, they have a "bleeding neck" problem. They aren't looking for a "nice" solution; they are looking for a relief from pain.

Your goal is to build painkillers. The more acute the pain, the higher the price you can charge and the less marketing effort you will need to exert.

Where to listen for "Market Whispers"

Profitable product ideas aren't found in a vacuum; they are found in the comments sections, forums, and communities where your target audience hangs out.

1. Reddit: The unedited voice of the customer

Reddit is a goldmine for market research. Go to subreddits in your niche and look for recurring phrases like "How do I," "I'm struggling with," or "Does anyone know a tool for."

  • The Audit: If you see the same question asked three times in a month, and the top-voted answer is a complex 20-step process, you have found an opportunity. Your product can take that 20-step process and turn it into a 1-click template or a 5-minute guide.

2. Amazon and Gumroad Review Mining

Go to the bestsellers in your category on Amazon or Gumroad.

  • The Strategy: Don't read the 5-star reviews; they are often biased. Instead, read the 3-star and 4-star reviews. These customers liked the product but felt it was missing something. A reviewer might say, "The book was great, but I wish it had a spreadsheet included for the calculations." That missing spreadsheet is your product.

3. AnswerThePublic and Keyword Data

Use tools like AnswerThePublic or Google Keyword Planner to see exactly what people are typing into search engines. If thousands of people are searching for "how to automate my accounting in Notion," the market has already told you what they want. You don't have to convince them to buy; you just have to show them that you have the solution they are already looking for.

The Competitor Audit: Don't fear the crowd

Many new creators are discouraged when they see someone else already selling a similar product. In reality, competition is a sign of a healthy market. It proves that people are willing to pay for that solution.

Perform a thorough audit of your top three competitors:

  • What is their price point?
  • What are their customers complaining about in the comments or on social media?
  • How can you make your solution 10x better, faster, or simpler? Sometimes "10x better" just means better design, a more modern interface, or an additional "bonus" resource that the competitor doesn't offer.

Validating with the Minimum Viable Offer (MVO)

Before you spend 50 hours building a 10-module video course, you must validate the idea with a Minimum Viable Offer. An MVO is the smallest version of your product that can provide value and confirm interest.

  • Option A: Create a one-page "cheat sheet" or a simple checklist related to your topic.
  • Option B: Offer a "pre-sale" for your product at a deep discount. If 50 people sign up for your free checklist or 5 people buy your pre-sale, you have confirmed that the market wants what you are building. If zero people show interest, you've saved yourself hundreds of hours of wasted effort. You can pivot to a new idea based on the feedback you received.

Summary: The validation checklist

By the end of your research phase, you should be able to answer these four questions with confidence:

  1. Who is the specific target audience? (e.g., "Freelance graphic designers using Figma").
  2. What is the urgent problem they face? (e.g., "Managing multiple client revisions without getting overwhelmed").
  3. Is there existing traffic for this topic? (Confirmed via search data or forum activity).
  4. Is this a Painkiller or a Vitamin? (It must be a Painkiller).

In the next chapter, we will take your validated idea and move into product design, focusing on how to create a solution that provides instant value and encourages repeat sales.


Further Reading

  • The Mom Test (Rob Fitzpatrick) - A legendary guide on how to talk to customers and validate your business ideas without getting lied to.
  • AnswerThePublic - A visual tool for discovering every question people are asking about a specific keyword.

Important Disclaimer

The information in this guide is for educational purposes and is not financial or legal advice. Investing in assets carries risk, and you could lose money.

Please do your own research and speak with a professional before making any financial decisions. PassiveSpark is not responsible for any losses that result from following this content.

Market research: Finding what people actually want